--- title: "Maintenance Maturity Model: Self-Assessment" description: "Score your team on a maintenance maturity model: answer twelve questions about how your team records, schedules, and measures maintenance, and get a score out of 36." --- 1. [Home](/) # Maintenance maturity model: score your team Answer twelve questions on how your team records, schedules, and measures maintenance, and get a score out of 36. [Start free](https://app.fixahead.com/signup) - Free plan, no card. ## Answer each question Choose the answer to each question that best describes what your team does in most weeks. Each answer is worth 0, 1, 2, or 3 points, so the twelve add up to a score from 0 to 36. 1. What record do you have of the equipment and building systems you maintain? 2. When something needs fixing, what gets written down? 3. Which assets get scheduled preventive maintenance? 4. What does a technician follow on a PM? 5. What happens to scheduled PMs in a busy month? 6. How does most of the team's week go? 7. How is the next job chosen? 8. Could you say when a given asset was last serviced, what failed, and what it cost? 9. How are spare parts handled? 10. Which maintenance numbers does the team look at regularly? 11. How are skills and safe-work procedures handled? 12. When the same thing fails again, what happens? Where your team scores 0 of 36 What each score means 1. **0 to 9: Reactive**Most work comes in as breakdowns and urgent calls. Little is written down, and little is scheduled ahead. [Get the work order form template](/templates/work-order-form/) 2. **10 to 15: Getting organized**Some work is written down, and a few checks run on a calendar. Equipment records, scheduled maintenance, and job history are partial, and much of it still depends on memory. [Read the guide: Building a preventive maintenance program](/guides/building-a-preventive-maintenance-program/) 3. **16 to 23: In place, not yet running**Equipment is listed, jobs go on work orders, and preventive maintenance is written down. Schedules, completed work, and history still depend on people tracking them by hand or on paper. [Start free](https://app.fixahead.com/signup) 4. **24 to 36: Running**Most of the work is planned, preventive maintenance is done on time, and the history of each asset is at hand. [Start free](https://app.fixahead.com/signup) [Start free](https://app.fixahead.com/signup)