---
title: "Maintenance Request Software — FixAhead CMMS"
description: "Maintenance request software: anyone reports by scanning a QR code, you triage on a Kanban board, and each report turns into a work order."
---

# CMMS issue tracking: every request in one queue

Anyone scans an asset's QR code and reports with a photo and no account, and it lands on your issues board.

[Start free](https://app.fixahead.com/signup)

- Free plan, no card.

![The public report form for Passenger Lift LFT-01 with the concern Lift door closing slowly, the issues board where that public report sits Assigned between a Reported water heater issue and six Closed, and its work order Adjust lift door closing speed, High, with Matt Reynolds as primary technician.](/_astro/fixahead-issues-board-reported-to-assigned-1134.DBQdf41O.webp)

*Every report on one board, by status*

## QR codes anyone can scan, with no account

Put one on equipment or in a room. The form asks for a description, photos, a name, and an email.

[Who creates work orders when operators call maintenance](/blog/who-creates-work-orders-when-operators-call-maintenance/)

![A photograph of the Lobby lift, the report form for Passenger Lift LFT-01 with the concern Lift door closing slowly, and that report on the issues board, Public Report and Assigned.](/_astro/fixahead-issue-report-form-feature-506.C3CHM4Xo.webp)

*The report form a QR code opens*

## Triage every report on one board

Move each report by status into a work order. People who only report never count as users, and when you pay by assets, everyone who works the board gets a login.

- ### Kanban by status

  Drag each card through Reported, Under Review, Assigned, and Closed, and filter by location, status, or reporter.![The issues board's Reported column with Hot water temperature beside its Assigned column, four issues, from Dryer next monthly service due to Lift door closing slowly.](/_astro/fixahead-issues-board-area-361.3pL88c4r.webp)
- ### Duplicate reports

  Mark duplicates, and see a warning when an issue is already on another work order.![Hot water temperature's issue card with its menu open on Mark as Duplicate, over Edit, Create Work Order, and Delete.](/_astro/fixahead-issue-card-menu-area-361.BZm1yZBz.webp)
- ### A work order from the menu

  Choose Create Work Order on the card, and the asset and issue are already filled in.![Issue 1, Lift door closing slowly, with its related work order, Adjust lift door closing speed, Assigned, High, due in 8 days.](/_astro/fixahead-issue-lift-to-work-order-cell-361.B0qT7qHf.webp)

## Choose who reports, and what technicians see

Limit reporting to your own email domains, and each report reaches the technician with its photos.

- ### Email domains

  List your email domains, and only people at them can report.
- ### QR labels

  Each label carries the asset's name and location.
- ### Linked issues

  Technicians see the description, photos, and reporter on the work order's Issues tab.