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Maintenance maturity model: score your team

Answer twelve questions on how your team records, schedules, and measures maintenance, and get a score out of 36.

Answer each question

Choose the answer to each question that best describes what your team does in most weeks. Each answer is worth 0, 1, 2, or 3 points, so the twelve add up to a score from 0 to 36.

  1. What record do you have of the equipment and building systems you maintain?
  2. When something needs fixing, what gets written down?
  3. Which assets get scheduled preventive maintenance?
  4. What does a technician follow on a PM?
  5. What happens to scheduled PMs in a busy month?
  6. How does most of the team's week go?
  7. How is the next job chosen?
  8. Could you say when a given asset was last serviced, what failed, and what it cost?
  9. How are spare parts handled?
  10. Which maintenance numbers does the team look at regularly?
  11. How are skills and safe-work procedures handled?
  12. When the same thing fails again, what happens?